is costco directv a good deal

You really can’t rely on the streaming services, at least not in 2017. Myself, I don’t care for the NFL ticket price or their customer service. The bad news is it breaks net neutrality in delivering it. I should mention I used to be a customer service rep and knew all about the ins and outs of that job helping people establish residential service. But, just as Blockbuster laughed at Netflix when Netflix wanted to be bought for 50 million….Hughes hesitated and did not trust the folks they hired. Capitalism breeds greed and corruption. Since AT&T bought DirecTV customer service has plummeted, and now I get “support” more often from people in other countries when before I almost always had people in America helping me. I paid $19.95ish on the phone to him so we would be able to have them come out to set up on tv. When Verizon Fios came into our area I chose to cancel my contract with Direct TV due to the horrible customer service as well as all of the lies and because I needed internet to watch anything. According to DIRECTV, baby monitors could potentially cause interference, especially with remotes in RF mode. It should be as simple as correcting the information in their system, as you said. Fuck that The service sucks period and I’m just 2 moths into it. First the good news. I love ATT. Nope. I never thought these words would leave my lips, but, the DVR for Time Warner Cable is 5 times better than the Genie and Mini Genie. DIRECTV ENTERTAINMENT includes the following sports channels: DIRECTV CHOICE includes the following sports channels: DIRECTV ULTIMATE includes the following sports channels: NFL SUNDAY TICKET is one of DIRECTV’s best features. Direct tv is far from the best, the dvr records crap in place of what you request it to, its way WAY over priced for the service and channel (90% are never used) lineup. And now have to hunt for our glasses to see the damn thing. So we had to call back yet again and change to the entertainment package for about 92. The direct tv draws too much on the internet and is causing me all kinds of issues. Can’t skip commercials, though there are very few of those to contend with. Never heard of recovery kits. Cox has very easy to use channel guides (including more program information); with Cox only a couple channels go “off the air”, whereas MANY of Direct TV’s channels go”off the air”; Cox Communications works very well and fluidly. So I immediately hung up and called another provider and set up new installation. Dircetv gauranteed me a $79 price for two years and they would bypass me having to buy any AT&T serivces to get that price. Well now I am going the antenna route. DirecTV are scam artist, they quote you one price and when they bill you it’s another in my case 25% more than they quoted. ” This service is becoming more and more obsolete as each day goes by, and its obvious that they know this because we ended up spending hundreds and hundreds of dollars FOR ABSOLUTELY NOTHING. Costco is able to offer such good discounts because they use their immense buying power to score deals with hotels, theme parks, cruises, etc. I have been with Direct tv for over 3 years now and I canceled my First, logically speaking, you would think when you buy an “upgraded” package it would contain the same channels as the cheaper package, only get more channels, right? Direct TV customer service is an absolute joke. I haven’t had a correct bill amount since starting with this company. Directtv is not the type of place that tries to make you stay. This means you’ll have to pay up to $20 per month that is left on your contract. For those of you who are used to cable, don’t switch. https://www.find-coupon-codes.com/direct-tv-costco-promotion/. We got so frustrated after 8 straight hours of dealing with this on our Saturday, after 3 other incidents, we just gave up and settled for the only option they provided us, to wait another 2 weeks for a new technician to come out and install our service. Uggghhhh…if you are considering these folks, RUN…don’t walk to another provider. Im talking about several bad customer service experiences. This is the worst company that I have dealt with. When I call and complain they end up transferring me to other lines without providing an explanation and their supervisors click on me.I am going to have to call my credit card to dispute the charges and CANCEL the contract with these LIARS!! Now they say they will change me to get out of contract…..really? The service we got tonight was ABSOLUTELY FREAKING HORRIBLE! no recorded dates as well as no first aired dates? Picture quality on my 65″ plasma is very good. She replied “if you looked at your paper mail from Direct tv and Century Link you could’ve noticed this problem earlier.” I started crying because I had told her at the beginning of the call that my dad was in the hospital and I didn’t have access to my home mail, but I checked my online mail and accounts regularly. Of course, these prices are a far cry from the money you could be saving each month if you went with one of the many cheaper streaming plans we discuss in our best live TV streaming service guide . I signed up for the choice package but, when I saw my first bill it included a sports package. I called to ask them to remove the extra charge, but was told that it’s a part of the package and can’t be removed. Not happy! But don’t try and treat them as a inconvenience when I was repeatedly lied to. And guess what? I was charged $161 on my next bill and charges were doubled from what I was promised in the bundle I was sold. There was no alternative for the first few years. 4. Based upon the response, I signed up. I work for Directv and I can tell you how to lower your bill for free. I had called the retention department a year ago and they gave me $60 off per month…pretty good deal but it lasted for a year and that year was up. I called back and did get a english speaking rep in the USA very nice said I should hear back by friday. The agent I spoke with said she couldn’t do anything about the rate, but if I called back on Oct 21st, they would be able to give me a discount for a year, and apply it retro. So I do not to re-register a new card with my providers. I am a DirecTV customer of 4 years. Until ATT gets another tower in our area, ATT cell phone service will continue to be spotty. Over 2 weeks ago the box downstairs went out, and we were told “a service person will be in your area, we don’t know how long it will take,” and that “if it is still out next month we can refund you $7.00 (the price of renting the unit)” Since our main tv’s box is out, we have been watching a few things on our unit upstairs. We called and got to talk to a representative , they said there was no notes on this promotion and that we had to pay for the NFL ticket if we wanted to keep it….WHO TAKES NOTES AT THIS COMPANY?!? There customer service department is awful. Staff don’t have full training, there is no ticket number system for tracking problems, no structured process for escalating. Have you tried contacting the Better Business Bureau? I called this morning to find out she never noted my account with the facts that she promised no ETF. Horrible horrible horrible customer service! The $200 Visa card promotion was actually heavily advertised at the time I signed up to switch back to Direct. If you have Direct TV – Read your Bill. Absolute worst experience I have ever had with a cable company… and we all know how low that bar is. This is a ruthless company with little morals. on and the two stations I wanted weren’t functioning. We discussed it and the next day I was at work, my husband called Direct Tv confirming questions and talked to a different agent and the price changed to $79. Several months ago I cared for another ill friend with (AT&T) Direct TV. Just curious how you’ll try to resolve this between then and now, perhaps a more formal letter would be easier to escalate? Most of its plans include the Genie DVR to record your favorite shows, a season of NFL SUNDAY TICKET, and three months of HBO ®, CINEMAX ®, SHOWTIME ®, and STARZ ®. NEVER EVER AGAIN WILL I DO ANY BUSINESS WITH THEM! www2.parl.gc.ca Certains membres de notre comité ont laissé entendre qu'il n'était pas rentable pour notre gouvernement d'investir dans l'énergie éolienne, c … I have had to call Directv/AT&T five times in the past week and the issues that I have are still not resolved! That did not stop them from trying to sell me movie channels at a discount price. Thanks. 3. I finally told her to cancel my service as this wasn’t the first time I have had issues with them, she sent me to someone and after I explained yet again he said well you have a service plan so I can send you back to them and then maybe they can set up a appointment, I explained I already had tried and I have been a customer for years, he told me yea you have been one for 2 years, the fact being that is in my current state, prior I had been a customer since the 1990s, so all that money spent and they do not care. Gotta get those commercials in. I got tired of the dance and offered a fair fee for two years which they refused. A fix for that would be a welcome improvement. CODES (9 days ago) Here at Costco, we offer an exceptional array of Smart TVs in a variety of sizes, from our smallest 32-inch TVs, to our larger 75-inch and above TV’s, and every size in between. LOL no. I have never had a worst experience with a cable company! Just get Direct TV by itself and save yourself the trouble. If you expect to have more than four TVs in use at the same time, we recommend using HD DVRs for those extra TVs to ensure the best entertainment experience.”, and then in the fine print: However, only four TVs—including the TV connected directly to Genie—can show live or recorded content at the same time. However you pay for lower quality, the lack of efficiency and lack of programming such as with the Direct TV channel guide and channel selection (i.e. He also gave me an extra $100 gift card for the aggravation. to my current package. I had to call back again and when I demanded something be done with this, I was promised that it was going to be escalated. Unfortunately, after having a technician come to set up a dish at our new home, we were unable to continue service with Directv, as there was no clear path for a dish to be placed. I called bc I have only been with them 2 weeks and have had 5 different repairmen out due to switching!!! The customer service is atrocious! AT&T Just Killed Off DirecTV For Good . EVERYTHING WORKS EXCEPT MY CABLE BOXES NOW! They can pass me around and not help my problem, but they cannot silence my voice and my complaints, and I will be heard. After countless calls, I was told I would be charged an early termination fee if I disconnected. Honestly, I used to be extremely mad at DirecTV, but after reading through a great number of these comments, I am now just incredibly sad that this joke of a company has ripped off this many people. Direct tv said it is a valid contract and even though it has caused all kinds of problems with my system is not there problem. These days, the younger generation is used to no-contract agreements that offer flexibility in their buying habits, and who really wants to deal with the hassle of installing a heavy satellite dish on the roof or outside the home? It’s easy to see that DirecTV is less cost-effective as well. Horrible customer service experience except one lady but charge still showing up on bill. So we will not see a bill till 2018 of January. Hope this helps, thanks for your question! You do not need a “negotiating service”. They figure they ripped me off long enough so we were all good. To answer your question, no. I then called my now cable company asking when is my last bill cycle day and was told feb1st. BTW Trevor, my Cox Cable bill is less than a $10-$15 difference for so MANY more channels and piece of mind. If you're already a loyal Costco member — and plan to stay one for the foreseeable future — then the Costco Anywhere Visa® Card can be a good choice for Costco purchases, as well as gas and/or dining if you don't already have a higher-value card for those purchases (and you don't buy your gas at another big-box retailer). Thanks for sharing that with us Ginger, Would love any feedback! It’s not getting what’s promised. DirecTV . I then called direct tv back to set up a new insatation day for the 1st instead of 9th. I am told that it is not ok to lie or be deceitful at any time in business and that the misinformation would be corrected with the csr’s involved, but that I am now in a contract and my only recourse is to buy it out!! Worst customer service. I am in an RV and I wanted my services moved from Florida back to NY state. So if you want DIRECTV because of all of the channels they offer or because satellite TV is your only TV option in your area, then just make sure to budget for that second-year price hike. How does that even happen? The money is not worth the crappy tv shows either. Ok well thats $60 + your 2 boxes, service fees and taxes TOTAL $103 and change. The area I reside did not have an internet provider provider at the time. CODES (Just Now) To securely print our coupons please visit on a desktop computer. I responded to the text with a “no” that the appointment was not good. CODES (4 days ago) For the past 5 months, Costco & Directv have been running a joint promotion. Ha! Honestly if I could give this company negative stars, I WOULD. No channels in the guide from my antenna. They really have horrible customer service.. when I signed up I was lied to and then when we had a problem, that was because of the guys instillation job, they wouldn’t be out for 8 days to fix, then said they would credit the account and never did. I was told I would get a huge discount for the 2016 season because of this. When my family signed up, we were caught at Sam’s Club by a DirecTV rep. with a promise of NFL ticket for a cheap price PLUS a $200 reward card. We’re not gonna lie, DIRECTV’s second-year price increases are a huge bummer. When I called billing, they told me that I needed another ATT product such as a ATT Internet package or an ATT phone in order to keep the price I had been promised (in writing). Sure it’s pricey, but it’s got everything you need. But ask them for a downpayment of 5000$ And they say no. This company is a joke and wish I would have never done business with them. THEY TREAT THEIR CUSTOMERS LIKE TRASH. DIRECTV has more HD channels than any other provider. CANCEL! I had specifically never agreed to this and still have the signed agreement. Then after getting in touch with my internet provider in attempts to fix the issue I discovered that the DirecTV installer actually broke one of my phone jacks inside the house. Once my two years of commitment expires I am out and will never come back. (so our introductory rate of 70 would now be 85 with a lower status plan, but at least not 120 of we stayed in the same plan) only to find out that the plan did not provide the sports channels that the man stated. Now another bill that was paid off is being held against us. Now, that’s currently the best premium channel-perk in the TV industry! You might let them know your situation and see if they would be willing to “earn” your business. Costco doesn't always have the best prices for computers, but the company is competitive, and you can sometimes find an amazing deal. Our main piece of advice is to call/email customer service and see if you can get the issue resolved by escalating it to a manager/supervisor, letting them know you believed you were promised one thing but are instead getting another—they’d rather keep your business than lose it, so just let them know getting the original deal (in this case free installation) is how to “make it right.”. The Genie and mini-genie are TERRIBLE! We will be switching over our home account and vacation home providers tomorrow. https://www.cabletv.com/blog/hidden-costs-directv, $10 off (4 days ago) On top of any existing DIRECTV discounts and promotions, you can save $10 off your billing for 10 months (a total of $100 saving) through the Refer-A-Friend program and receive a $200 Costco cash card. My name is freddy these people are not serious. I have been a loyal customer for over 20 years. We are people and customers too, so as long as you can ride out the second year of your contract and if you are not too greedy or unrealistic in your expectations and finally as long as you get to the loyalty department (the contracts dept.) They made a mistake with my package and they actually wanted me to pay them for someone coming to my house. You can record five programs at once with a single Genie DVR, and you can schedule it on your TV or online. The store personnel have been asking for a new tower some time but they claim that they have been promised many times but it still goes nowhere. Hey Donna, sorry to hear that. As I mentioned, we want to help you.). The first year’s pricing isn’t too bad. They said they are not going to remove. After 20 minutes she told me she was placing a “service call” for me. Only on demand channels that have commercials. My service was disconnected after 8 hours, though she said it would be done immediately. your customer service representative. I think the real issue was that reps were not thoroughly reading the notes on my account and lazy. I call Century Link and he’s very confused and polite. They would discount $5 here for 3 months, 10 there for 6 months, etc. I am usually not a person who writes review until I have a very good or bad experience. $600.00 cancelation fee. Why do I HAVE to call EVERY MONTH to try to correct the information? I literally called them back an hour later to upgrade to the choice package at $90. She has (AT&T) Direct TV. chosen products. I wouldn’t have even tried them except they connected with ATT and I trusted them. In addition to Costco tires, here are some other items you should buy at Costco. I too was recording all 24 calls and conversations. Wait 3 weeks and call back and maybe there will be something then. As for the PREMIER package, the most expensive one at $134.99 per month, will end up being $200 during year two (what??). I never, EVER, leave reviews for anything but I thought I should try to help, warn, beware, caution others about DirecTV. If a Costco membership isn’t for you, or … Costco, the warehouse giant, is notorious for saving shoppers … Fortunately I was able to get my plan restored. I was with them for 10 years and I never had a good experience with their phone support. Some “contract”. He takes a while to talk to his supervisors and then comes and tells me that Direct TV never did their job for the bundle, and that all they provided to Century Link was an account number for my Direct TV account, so with the suggestion of his supervisors he actually starts a conference call with me, Century Link, and Direct TV to try and find out why I’m getting charged twice by both companies. After talking with my sister who has the same package as me I was extremely upset to find out that she pays less than me when she actually has more receivers! cancellation fee which I ended up doing, 2 months pass I get a bill Absolutely disgusting customer service and professionalism. But back to the subject, is the Wheels Up deal with Costco a good deal? Don’t assume. Puts me on hold and phone hangs up. Next issue…. This included 1 year of locked in rates, the 2nd year the price can change of which it did… my plan nor equipment changed. Keep your comcast/xfinity account and save yourself the frustration of even worse customer service with att/direct TV.

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