whatfix customers

The … Whatfix is powerful and flexible, and we support a broad spectrum of needs. Whatfix Read 2 Whatfix Customer Reviews & Customer References from VanillaSoft. When a customer likes the experience they have with your business, they are more willing to be loyal to your brand and to recommend you to their friends and family. Whatfix is a digital adoption platform that allows enterprises to add a layer of content to onboard, train, and provide contextual help as in-app guidance. 62.77% of Whatfix customers are from the United States. Whatfix is a Digital Adoption Solution that disrupts Application Training, Learning, and Support content by providing Contextual, Interactive, Real-Time, and Autonomous user guidance- driving additional adoption and productivity gains. Other top countries using Whatfix are India United Kingdom with 25(8.87%) 20(7.09%) customers respectively. Vanhishikha June 5, 2015. Customer Success. A lot of large organizations use Whatfix with customer-facing teams. About Whatfix. Get a Demo Get a Demo. Lumina Communications for Whatfix Frances Robinson 2 Star . "Whatfix has enabled Sophos to communicate process changes across a large and dispersed Sales team easily and effectively. The best bit is that users get the training when they need it in the system they work on day to day. Whatfix has saved us time and more importantly reduced errors." Associate Director of Customer Success Sydney, New South Wales, Australia. The Salesforce solution offers us more customisation, integration, and reporting within the organisation; allowing us to make more informed decisions backed by data. Just over the last year, Whatfix claims to have on-boarded over 100 Fortune 1000 customers. At Whatfix, customers and customer experience are the core of our business – Very early on in our journey, we saw the need for a CRM technology to understand and meet the requirements of a wide range of customers. Whatfix; 9. Gary Malhotra These use cases, approaches and end results from real customers include 30 testimonials & reviews, 17 case studies, success stories, reviews, user stories & customer stories, and 1 customer video & reviews. customers. Whatfix Ratings Overview . By boosting adoption in this manner, Whatfix helps their customers achieve ROI faster on their enterprise software investment. Whatfix is revolutionizing the way Application Support and Learning content is consumed by providing Contextual and Interactive Walk Throughs inside the application at the exact time a task is being performed. Whatfix is a SaaS-based platform which provides in-app guidance and performance support for web applications and software products. Automatic, Precise Targeting Automatically create segments for deep personalization and better targeting, based on the user’s specific needs and where they are in … [email protected], Manoranjan Ingudam With a YoY growth of 300%, it has also been recognized among the top 50 fastest growing SaaS companies worldwide in the SaaS 1000 list and as a Market Leader by Gartner in the Digital Adoption space. June 4, 2020, veeresh “Whatfix allows us to create in-system guidance flows and self help segments that give our customers the help they need clearly and fast. Service Requests Categorisation of the issues raised will be at the sole discretion of Whatfix and the issues will be categorised as: Customers; Pricing; Partners; Resources; Login; Resources . With a YoY growth of 300%, we have also been recognized among the top 50 fastest growing SaaS companies worldwide in the SaaS 1000 list and as a Market Leader by Gartner in the Digital Adoption space. Whatfix is a leading digital adoption platform company working with top Fortune clients providing them with intuitive and contextual in-app training. Tim Ferguson is a writer and editor of Marketing Digest. Creating content with Whatfix is easy and if you happen to need advice or help, Whatfix customer service is excellent. Today, digital transformation is one of the most important strategies on the boardroom agenda for enterprises, with its success depending heavily on how well users adopt and adapt to these digital technologies. Used by over 500 companies worldwide including Cardinal Health Canada, Cisco, Experian, DaVita Healthcare, BMC Software Inc., and many more. Hear What Whatfix Customers Have to Say "Whatfix has enabled Sophos to communicate process changes across a large and dispersed Sales team easily and effectively. You can contact Whatfix to learn their custom price for your product. Compare Whatfix - Customer Engagement Tool - with alternatives like LiveChat, Intercom etc. Whatfix is a tool that lets anyone create and share how-to-guides on any site by simply installing the extension in their browser. With over 100 of the Fortune 500 companies already onboard as customers, Whatfix has been named among the top 20 B2B tech companies alongside the likes of Adobe, PayPal, and Cisco. Podium; 10. Whatfix for ISVs. Customers; Pricing; Partners; Resources; Login; Whatfix Events. Hear What Whatfix Customers Have to Say "Whatfix has enabled Sophos to communicate process changes across a large and dispersed Sales team easily and effectively. Whatfix Reviews. Their software interface to create the flows is also easy to use and largely intuitive. Target Whatfix customers to accomplish your sales and marketing goals. It streamlines the onboarding process for new users, and has helped veteran customers reinforce their knowledge of our platform’s fundamentals. This tool helps us to provide guidance to all users when they are unsure of how to navigate a certain activity without requiring them to exit the application and review documentation. Our partners value our global reach, network and trusted brand. Target Whatfix customers to accomplish your sales and marketing goals. In addition, this saves you precious time and money while giving your customers a better experience. Our customers use Whatfix self-sufficiently without needing to call our customer service." You can view a distribution chart of Whatfix customers by company size here. Virtual Panel Discussions. The service excellence and customer satisfaction is the crucial reason that Whatfix consecutively bagged accolades from American Business Awards twice in a row. About the Author. It described our ability to further integrate with an organization’s learning management system (LMS) to create interactive training programs. The platform is intuitive and has been well received by our developers and learners, but I have to say it’s been the support and responsiveness of the Whatfix team that has made this impact for us.”. Hear What Whatfix Customers Have to Say "Whatfix has enabled Sophos to communicate process changes across a large and dispersed Sales team easily and effectively. Majority of Whatfix’s customers for the it-management category fall in the company size of 1-10 employees (72 companies) 11-50 employees (61 companies) 51-200 employees (45 companies). EMAIL PAGE. Whatfix Digital Adoption Platform provides personalized user onboarding and improves employee productivity and experience at scale. ManpowerGroup Streamlines HR Platform Adoption with Whatfix Interactive Guidance, Corrigo Uses Whatfix Worldwide to Reduce Customer Training Costs, Cardinal Health Relies on Whatfix’s 24/7 Self-Help Solution, Experian Drives Salesforce® Adoption Globally with Whatfix, Wipro Enables its Global Sales Representatives with Whatfix, Trotec Laser Reduces Training Efforts by 60% with Whatfix, “For employees, Whatfix is a part of Salesforce now. How-To's. Increase Sales Productivity with Digital Adoption Solutions, ” (published May 21, 2019 by Melissa Hilbert), and “. Full-time | Fully remote. Read more about cookies in our Privacy Policy. The Whatfix documentation made available via the Internet is also very good. Whatfix quickly tapped into this pool to hire employees focused on enterprise customer needs across engineering, inside sales and customer success. Whatfix has saved us time and more importantly reduced errors." Our Customer … Whatfix has saved us time and more importantly reduced errors." There are several ways to get help when you are in need. The support offered by our agent was extremely helpful in setting up the more complex conditions. Read 48 Whatfix Customer Reviews & Customer References. As a result of our hyper-growth and expansion into new markets made in the last year, we are able to provide our customers, both existing and new, with the solution they need to help aid them in their digital transformation journey. Watch Whatfix Customer Videos, Testimonials & Customer References to decide if Whatfix has the right business software or service for your company. Daily updates shall be provided until the time issue is not resolved. See if the competition offers the features you need, at the price you want. Soak up some knowledge. Whatfix Market Share and Competitors in Customer Service Management. Read 2 Whatfix Customer Reviews & Customer References from Sophos. Now in 2019, Whatfix has a thriving partner ecosystem and a customer base across multiple countries, industries and verticals, including several Fortune 500 companies. Read In Full. Whatfix has a proven record of increasing employee productivity by 35%, reducing training time and costs by 60%, reducing employee case tickets by 50% and increasing application data accuracy by 20%. Notable milestones include new customers, bringing the company over 100 Fortune 1000 customers, an unprecedented B2B SaaS Customer Net Promoter Score of 65 that is in the 100th Percentile of B2B SaaS industry, a major acquisition, international expansion, the appointment of four new executive hires, and recognition in top analysts research reports, thus securing its position as the leader in the erupting Digital Adoption Solutions (DAS) market in 2019. AWESOME. Hear What Whatfix Customers Have to Say "Whatfix has enabled Sophos to communicate process changes across a large and dispersed Sales team easily and effectively. These use cases, approaches and end results from real customers include 1 testimonial & reviews and 1 case study, success stories, reviews, user story & customer story. Whatfix Testimonials "Flipkart has always focused on making E-commerce simpler and more intuitive for customers and business partners alike. https://in.finance.yahoo.com/news/starting-just-two-clients-b2b-235000785.html Whatfix will then lead the sales effort with your support. “This is an exciting time in our company’s growth,” said Khadim Batti, CEO and co-founder of Whatfix, Inc. “As industries aim to engage digital adoption, we find ourselves uniquely positioned for success in the space for the new year. CRM. As an SMB and an enterprise, it is not easy to manage customer support queries and train your employees or customers. 5 Star . Try Whatfix for Free Request Demo. We go above and beyond to add value to our customers and every employee ties their role to our customers’ success. Support Channels: Customer can raise tickets on the below designated support channels: Email id: support@whatfix.com Whatfix Support Management System Login for logging issues Phone: +1 800-459-7098 4. 1 Star . Whatfix has saved us time and more importantly reduced errors." Our Whatfix customer database in Argentina is regularly checked and updated to make it accurate and reliable. Whatfix modules are customised to customer needs; easy-to-understand contextual guidance and step-by-step instructions help employees understand solution functionalities and on-board quickly. The best part of this tool is that you create interactive guides in the form of step-by-step assistance with prompts, short … The ability customize the conditions under which specific workflows are triggered is awesome. Here’s how Salesforce CRM helped Whatfix improve its decision … 30 Whatfix Testimonials & Customer References from real Whatfix customers. USE CASES. As a Whatfix partner, you will be able to extend the value of our product to your customers using our brand and official resources. Salesforce Industries (Vlocity) has a rating of 4 stars with 1 reviews while Whatfix has a rating of 4.7 stars with 45 reviews. research report with Full Capability Scores for Incorporating Tools of Work, Providing Actionable and Relevant Data, Automated Reinforcement, Total Workforce, and Offline Activity Tracking. SAN JOSE, Calif. — Jan. 13, 2020 — Whatfix, the leader in Digital Adoption Solutions (“DAS”), today announced notable company achievements and growth in 2019 highlighting the value of digital adoption and transformation as the key to success. Qualtrics Customer Experience; 8. Once a Referral is accepted by Whatfix, you will introduce Whatfix to the prospect within 14 days. Read In Full. Pros: Support is available 24 hours 5 days a week. Major (P2) Major functionality is impacted or significant performance degradation is experienced. Edit. Whatfix's task list and guided walkthroughs have been instrumental in helping us more easily get users up to speed and accelerate their time to value with our product. With over 100 of the Fortune 500 companies already onboard as customers, Whatfix has been named among the top 20 B2B tech companies alongside the likes of Adobe, PayPal, and Cisco. Since our products vary in content and scale, it is great that Whatfix fits all needs.” — Sami S. Whatfix is intuitive and guides you through the steps to create the most effective content with no dependence on your IT team. Hear What Whatfix Customers Have to Say "Whatfix has enabled Sophos to communicate process changes across a large and dispersed Sales team easily and effectively. Find all information about Whatfix Biggest Customers and Competitors in customer engagement market On average, an enterprise reported a median savings of $8.66 million for digital adoption of their CRM system. Whatfix can help ease the onboarding workflow and provide interactive training support, contextual help, and on-the-job learning. 7 Best Onboarding Practices You Must Follow – Always! ” (published July 10, 2019 by Adnan Zijadic, Theodore Travis and Melissa Hilbert). The Whatfix documentation made available via the Internet is also very good. Compare Whatfix - Personalization Behavioral Targeting Tool - with alternatives like Criteo, AdRoll etc. Clicktale; Successful businesses know that happy customers are the key to growth. Drive user adoption at scale with the Whatfix Digital Guidance Platform and fast-track digital transformation across your organization with ease. Whatfix simplifies learning on LMS by making it live and interactive. … Whatfix also integrates with other support applications to deliver seamless user experience. Whatfix Market Share and Competitors in Customer Service Management. 69%. Whatfix | 60,597 followers on LinkedIn. Whatfix prides itself on being able to delight customers when it comes to customer support. Copyright © 2020 WHATFIX. Used by over 500 companies worldwide including Cardinal Health Canada, Cisco, Experian, DaVita Healthcare, BMC Software Inc., and many more. Customers; Pricing; Partners; Resources; Login; Drive adoption of desktop applications with Whatfix for Desktop. Whatfix has a proven record of increasing employee productivity by 35%, reducing training time and costs by 60%, reducing employee case tickets by 50% and increasing application data accuracy by 20%. Customers can open a ticket by logging in to the ticketing platform. Whatfix is a Digital Adoption Solution that disrupts Application Training, Learning, and Support content by providing Contextual, Interactive, Real-Time, and Autonomous user guidance- driving additional adoption and productivity gains. The Whatfix customer support team is always available to assist with the areas we have trouble on and they do everything they can to get the flows to work in the most optimal way. This interactive help is way better than the traditional text-based documentation. @Whatfix for #ISVs is Now Available, Helping Partners and Customers Accelerate Technology Adoption and #DigitalTransformation!! Here's what our customers ranging from Startups to Large Enterprises have to say about their experience with Whatfix. User Adoption ; User Onboarding; Digital Transformation; Performance Support; Employee Onboarding; Remote Training; Change Management; Support; Training; PLATFORMS. Adam Shapiro Senior Business Analyst, With a heavily customised Salesforce instance and multicultural processes to cater for, the flexibility of Whatfix empowers us to get the right training to the right people, at the right time! Features: The ability to produce contextual information keeps employees in their workflow. Whatfix is based in San Jose, San Francisco, Bangalore, UK and Australia. 45 Reviews. Salesforce Training. Companies using Whatfix for training are majorly from United States with 177 customers. By creating user guides, you’ll experience a reduction in calls and support tickets. Whatfix provides contextual, UI help to Cisco customers to reduce the cumbersome process of writing static documentation and replace it with guided walkthroughs. ×. Their software interface to create the flows is also easy to use and largely intuitive.

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